Job Summary

JetBlue is seeking a highly organized and detail-oriented Part-Time Medical Administrative Assistant (Remote) to support healthcare-related administrative operations within our extended employee health, wellness, or partner medical services environment. This role is ideal for individuals who excel in administrative coordination, medical documentation, and virtual support, while maintaining the highest standards of confidentiality and professionalism.

The successful candidate will play a critical role in ensuring smooth day-to-day administrative processes, supporting medical professionals and internal stakeholders, and contributing to efficient, compliant, and patient-focused operations—all while working remotely.

Key Responsibilities

• Provide comprehensive administrative support to medical and healthcare teams in a remote environment

• Schedule appointments, manage calendars, and coordinate virtual consultations

• Maintain, update, and organize electronic medical records in compliance with privacy regulations

• Handle patient or employee inquiries professionally via phone, email, or secure messaging platforms

• Prepare and process medical documentation, reports, and correspondence accurately

• Assist with billing coordination, insurance verification, and claims documentation where applicable

• Ensure compliance with HIPAA and other healthcare data protection standards

• Collaborate with cross-functional teams to streamline workflows and improve service delivery

• Perform general administrative duties including data entry, filing, and document management

Required Skills and Qualifications

• Strong administrative and organizational skills with high attention to detail

• Excellent written and verbal communication skills in English

• Proficiency in Microsoft Office Suite and cloud-based administrative tools

• Familiarity with electronic health record (EHR) systems is highly desirable

• Ability to handle sensitive and confidential information with discretion

• Strong time-management skills and ability to meet deadlines independently

• Comfortable working in a fully remote, technology-driven environment

Experience

• Previous experience in a medical administrative, healthcare support, or clinical office role preferred

• Experience working remotely or in a virtual administrative capacity is an advantage

• Exposure to healthcare operations, employee wellness programs, or insurance processes is a plus

Working Hours

• Part-time role with flexible scheduling

• Typically 15–25 hours per week

• Hours may be scheduled during standard business hours, with some flexibility based on operational needs

Knowledge, Skills, and Abilities

• Knowledge of medical terminology and healthcare administrative procedures

• Understanding of patient confidentiality and healthcare compliance standards

• Ability to multitask effectively in a fast-paced environment

• Strong problem-solving skills and a proactive approach to administrative challenges

• High level of reliability, professionalism, and self-motivation

Benefits

• Competitive part-time compensation

• Fully remote work opportunity

• Flexible working hours to support work-life balance

• Exposure to a globally recognized brand and professional corporate environment

• Opportunities for skill development and potential career growth

• Inclusive and supportive workplace culture

Why Join JetBlue

At JetBlue, we believe in caring for our people as much as we care for our customers. Joining our team means becoming part of a forward-thinking organization that values flexibility, innovation, and employee well-being. This role offers the chance to contribute meaningfully to healthcare-related operations while enjoying the freedom and balance of remote work within a respected global brand.

How to Apply

Interested candidates are encouraged to submit their updated resume along with a brief cover letter outlining their relevant experience and interest in the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews.