Job Summary

Home Depot is seeking a motivated and customer-focused Customer Service / Sales Associate to join our dynamic retail team. This role is ideal for individuals who are passionate about helping customers, providing expert product guidance, and contributing to a positive in-store experience. As a frontline representative of Home Depot, you will play a key role in driving customer satisfaction, supporting sales goals, and upholding the companys commitment to excellent service.

Key Responsibilities

• Greet customers warmly and provide friendly, professional assistance throughout their shopping experience.

• Understand customer needs and recommend appropriate products, solutions, and services.

• Maintain strong knowledge of store products, promotions, and services to effectively support sales.

• Operate point-of-sale systems accurately, including processing sales, returns, and exchanges.

• Ensure shelves are well-stocked, organized, and visually appealing according to store standards.

• Assist with inventory management, restocking, and merchandising activities.

• Address customer questions, concerns, or complaints promptly and professionally.

• Collaborate with team members and supervisors to achieve daily and weekly sales targets.

• Follow all safety, loss prevention, and company policies at all times.

Required Skills and Qualifications

• High school diploma or equivalent preferred.

• Strong communication and interpersonal skills.

• Customer-first mindset with a positive and proactive attitude.

• Basic math and computer skills.

• Ability to work effectively in a fast-paced retail environment.

• Willingness to learn product knowledge and sales techniques.

Experience

• Previous experience in retail, customer service, or sales is an advantage but not mandatory.

• Entry-level candidates with a strong interest in retail and customer service are encouraged to apply.

• On-the-job training will be provided.

Working Hours

• Flexible shifts, including weekdays, evenings, weekends, and holidays as required.

• Full-time and part-time opportunities may be available depending on store needs.

Knowledge, Skills and Abilities

• Ability to understand and explain product features and benefits clearly.

• Strong problem-solving skills and attention to detail.

• Physical ability to stand for extended periods and lift light to moderate loads.

• Team-oriented mindset with the ability to work independently when required.

• Adaptability to changing priorities and customer demands.

Benefits

• Competitive hourly pay.

• Employee discounts on Home Depot products.

• Comprehensive training and development programs.

• Opportunities for career growth and internal advancement.

• Health, dental, and vision insurance (for eligible employees).

• Paid time off and holiday pay (as applicable).

Why Join Home Depot

At Home Depot, our associates are the foundation of our success. We foster an inclusive, supportive, and growth-oriented workplace where employees are encouraged to build skills, advance their careers, and make a meaningful impact. Joining Home Depot means being part of a respected global brand that values teamwork, integrity, and customer excellence.

How to Apply

Interested candidates are encouraged to apply by submitting their application through the official Home Depot careers website or visiting their nearest Home Depot store to inquire about current openings. Qualified applicants will be contacted for the next steps in the hiring process.