Online Community Moderator - Evening & Weekend Shifts for Moms

Location

Texas City

Job Type

FULL_TIME

Experience

Freshers

Job Description

Are you looking for a productive way to earn income after the kids have gone to bed or during the weekend? We are hiring an Online Community Moderator for our rapidly growing digital platforms. This role is ideal for moms who need a Work from Home opportunity that does not interfere with daytime family responsibilities.

As a Community Moderator, you will be the guardian of our online space, ensuring that our digital community remains safe, respectful, and engaging for all members. This is a 100% virtual position that allows you to contribute to a positive online environment from the comfort of your own home.

Key Responsibilities & Duties

  • Content Monitoring: Review user-generated content, comments, and forum posts to ensure they comply with community guidelines and safety standards.

  • Conflict Resolution: Step in to de-escalate heated discussions and remove trolls or spam accounts that disrupt the community.

  • Engagement: Foster a friendly atmosphere by answering general questions and welcoming new members to the platform.

  • Escalation: Identify and flag serious issues (such as security threats or harassment) to the senior management team for immediate action.

  • Reporting: Keep a simple log of community trends and common member feedback during your shift.

Why This Role is Perfect for Your Schedule

  • Alternative Hours: We specifically need coverage during evenings (6 PM – 11 PM) and weekends (Saturday/Sunday), allowing you to work when the house is quiet.

  • No Phones/Cameras: This is a text-based role. You do not need to worry about background noise or being camera-ready while you work.

  • Consistent Income: Unlike gig work, these are scheduled shifts that provide a reliable weekly paycheck.

Qualifications & Requirements

  • Social Media Literacy: A deep understanding of how platforms like Facebook Groups, Discord, Reddit, or private forums operate.

  • Communication Skills: Excellent written English with a focus on being firm yet polite.

  • Judgment: The ability to remain objective and follow established rules without letting personal opinions interfere.

  • Internet Reliability: A stable high-speed internet connection is a must for real-time moderation.

  • Experience: No formal experience is required, though previous experience as a volunteer moderator or a background in customer service is a plus.

Compensation & Perks

  • Pay Rate: Competitive hourly wage of $17.00 – $24.00 per hour, with a premium rate often applied to Sunday shifts.

  • 100% Remote: Never worry about a commute or professional dress codes.

  • Training Provided: We offer a digital Moderation Playbook and 1-on-1 virtual training to help you get started.

  • Mental Health Support: Access to wellness resources to ensure a positive work-life balance.

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